Thanks for joining! We're delighted to partner with you and add a valuable new stream of revenue to your business. 

Please feel free to make full use out of the Disputifier team. We're genuinely here to help. We want to fine-tune your experience and maximize your profit.

We would recommend taking the time in the beginning to work this into your existing sales processes. If you can board all high risk + e-commerce merchants to chargeback automation, you'll maximize the amount of added profit.

At the same time, it's important that merchants understand what they've signed up for, particuraly for representment. Since most services (except RDR/self service alerts) require CRM integrations, the merchant will be expected to connect their CRM. If they're not aware of the chargeback automation program, they will be unlikely to go about connecting their CRM and receiving value.

We have worked hard to ensure that every element can be whitelabelled and there's a consistent brand experience behind all merchant touchpoints. If we can improve this in any way, let us know. We do offer custom Shopify integrations, help centers, and more one-off branded elements. 

Please note that our official reseller portal is fairly new and just released in Q3 2023. We welcome any and all feedback to improve your experience.