Merlink DRS & Translink are TSYS systems that can be used to view and respond to disputes.
First method
The best way to connect Merlink DRS / Translink is to make us a user on the account. In order to do so, please contact TSYS and request that the following details are added as a user on the account:
Full Name: Mark Wagner
Email: mark@disputifier.com
Once this is done, please contact us to confirm that the invitation has been sent.
Note: You can alternatively add onboarding@chargebackautomation.com for the invitation the account. However, sometimes TSYS gives us issues about not having a real person's name in the account/email.
Second method
If you don't want to add us as a user, you can also provide your username/password credentials from within the admin portal.
